India, Aug 5: Livlong 365, a digital-first health-tech and wellness platform, announces the launch of Livlong SurgiCare - India's trusted and dedicated surgery care coordination service designed to guide patients through their entire elective or planned surgery journey from diagnosis to recovery.
Each patient gets a dedicated SurgiCare Manager who handles everything from booking consultations and gathering medical reports to shortlisting hospitals and surgeons, managing admission and discharge, securing cashless insurance approval, and arranging post-surgery care such as nursing and physiotherapy.
Livlong 365, which aims to make preventive and primary healthcare more accessible and affordable in India, their new service addresses a problem familiar to Indian patients - the confusion and fragmented support that typically follows a surgery recommendation. Patients are often left to look for specialist referrals, hospital choices, cost estimates, and insurance paperwork on their own, while already dealing with illness. SurgiCare offers a single point of contact instead, built around four core features which includes pre surgery support, In Hospital navigation, claim assistance and Home recovery and follow ups backed by a network of accredited hospitals and surgeons.
Commenting on the launch, Gaurav Dubey, Founder & CEO of Livlong 365, said,
“When someone is told they need surgery, deciding to go ahead is often the easy part. What overwhelms families is everything after, which hospital to trust, what it will cost, whether insurance will cover it. With SurgiCare, we wanted to give every patient in India the privilege of a dedicated person by their side through the entire journey, especially for individuals who live alone or elderly people or someone who doesn't need the hassle that comes with it. We are covering end-to-end care support so people can focus on healing rather than worrying on the surgery thing and whatever comes with it"
It covers over 50 elective procedures, spanning gallbladder and appendix surgery, hernia repair, cataract surgery, joint replacements, kidney stone removal, hysterectomy, prostate surgery, angioplasty, cancer surgery, and bariatric surgery. And the initial consultation and care guidance is free. SurgiCare adds to Livlong 365's existing suite of services, which includes online doctor consultations, diagnostic tests, home healthcare, wellness plans, OPD services, online medicine delivery, and insurance distribution, and continues to expand its role across a patient's care journey from everyday consultations to complex surgical care.
